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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jesus Martinez

Jesus Martinez

June 20, 2024

1  out of  5
rating by Jesus Martinez
"NO LES RECOMIENDO ESTA ASEGURANZA. NO SON SERIOS. AL MOMENTO DE CUBIR TE PONEN UN CHINGO DE PROBLEMAS Y QUIEREN OBETER MAYOR BENEFICIOS PARA ELLOS"
We responded:
"I am not sure what your beef is, however, your not insured in my agency. Looks like you had one bond policy with another agent that lapsed in April of this year. You have not been insured in my agency. Sorry to hear your frustration. Please pull your post. You have the wrong agent. "
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Jesus Ochoa

May 26, 2024

5  out of  5
rating by Jesus Ochoa
"Gracias Blanca! Soy cliente desde el 2000 y siempre me Han atendido muy bien. Siempre muy amables!!!"
We responded:
"Thank you for your review. WE appreciate your business. And you!"
Profile photo of Michael “Mikey”

Michael “Mikey”

May 25, 2024

2  out of  5
rating by Michael “Mikey”
"Ruben forgot to refund my escrow refund. I can overlook that BUT it was that women who answers the phone who I have talked a few times. She is rude and has very bad manners when dealing with customers. I called in 3 times and she blamed me for the mistake. Was not nice about it either!! Finally, she admitted it was your mistake. I don’t forgive that. Sorry Ruben. I thought you should know."
We responded:
"Thanks for the feedback. I will look into it. "
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jose castilloj

May 8, 2024

5  out of  5
rating by jose castilloj
"Gracias Blanca de Ruben Gonzales State Farm por su exelente atencion y disponobilidad para resolver mis dudas y arreglar mi asunto tenia mucho que no me comunicaba con la oficina que eso es muy Bueno tambien porque todo marcha sobre ruedas ,pero agradable tambien que cuando Llamas y te atienden de maravilla"
We responded:
"Thank you for your loyalty. We look forward to providing you with outstanding service. "
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Peg Meagher

April 2, 2024

5  out of  5
rating by Peg Meagher
"Rueben has been my insurance agent for 35 years. I have purchased auto, homeowners and umbrella insurance policies through his office. Rueben and staff have been helpful and responsive to my questions and needs."
We responded:
"It is our pleasure providing you with outstanding service. Hope you had a great Easter. "
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eugene fiorini

March 8, 2024

5  out of  5
rating by eugene fiorini
"It doesn't get any better than here."
We responded:
"Gene, thanks for you sharing that you filled this out wrong. Ok to correct it. It’s appreciated. You know we have provided outstanding service. "
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Barry & Barbara Graham

February 8, 2024

5  out of  5
rating by Barry & Barbara Graham
"We are blessed to do business with Reuben, who we have known for years and used to work with. Blanca was very helpful and a delight to work with today. Thank you, Barry and Barbara."
We responded:
"It’s been a blessing servicing you. Wishing you the very best. "
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Dog Gone Wood

February 6, 2024

5  out of  5
rating by Dog Gone Wood
"I’ve had our house and vehicles insured with State Farm for 18 years. Reuben’s office has been there and helped us every time without fail. I’d rather have this personal service over that of some company phone number any day."
We responded:
"Wow that’s great news. We believe in giving that extra service and standing behind the promise and helping people recover from the unexpected loss. Life happens. Like a good Neighbor State Farm is there. "
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Jose Villanueva

February 6, 2024

5  out of  5
rating by Jose Villanueva
"I know Reuben for many years and he always do te best for his clients. He is just to save me some good money for my insurance home and auto."
We responded:
"Thank you Jose. Looking forward to taking care of you and Maria for many years to come. Make it a great day."
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Fermin Nunez

January 31, 2024

5  out of  5
rating by Fermin Nunez
"Peace mind and soul 😊"
We responded:
"Thanks Fermin for being a loyal customer for so many years. "
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marco ortigoza

January 30, 2024

5  out of  5
rating by marco ortigoza
"The Rueban Gonzalez office has been and still is an exceptional value to me. Their excellent customers service is second to none and that is one of the many reasons I have been a long time customer. Thank you Rueban Gonzalez!"
We responded:
"Thank you for the great review. We appreciate you and value your loyalty. Like a good neighbor, we are there for you. "
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JacobKitch33

January 29, 2024

5  out of  5
rating by JacobKitch33
"Just want to give a big shout out to Ruben Gonzalez office for their amazing customer service that I have received in the past couple weeks. Thank you guys so much!!!!"
We responded:
"Thanks for feedback. We love providing great customer service. "
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Jorge Cruz

January 26, 2024

5  out of  5
rating by Jorge Cruz
"Been a customer since 2010 when I got my first car, my parents have been with them since 2008 when we moved here. They have always taken great of us. Offering great service with good deals. Always keeping me informed on always to save money. Very friendly staff who understands the value of your business. Currently have my car and housing with them, and recently convinced my partner to get coverage with them as well. Very happy with their service."
We responded:
"Thank you for being a loyal policy holder. We appreciate the kind response. We appreciate you. "
Profile photo of Jonathan Wolf

Jonathan Wolf

January 26, 2024

5  out of  5
rating by Jonathan Wolf
"We've been Reubens clients for home and auto over 20 years, our length of business is an indication of quality service that Reuben provides to his State Farm clients. His office staff has always been willing to assist with any questions, they are all so professional and friendly...wonderful doing business with them all."
We responded:
"Jonathan, thank you for being a loyal client for all these years. It's my pleasure to service you and your family. Make 2024 a great year."
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julie banuelos

January 25, 2024

5  out of  5
rating by julie banuelos
"Very professional, informative, courteous and provided us with helpful knowledge. Thank you for all your help and great customer service!"
We responded:
"It’s my pleasure to be your agent. I was happy you took the time to review your coverages and how it provides protection. "
Profile photo of Saybe Portillo

Saybe Portillo

January 19, 2024

5  out of  5
rating by Saybe Portillo
"Good service!"
We responded:
"Was happy to help. Great start to your 2025. "
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Jeff Lee

December 27, 2023

5  out of  5
rating by Jeff Lee
"Debbie is the most professional, nice, informative person I've ever met. She got me the exact coverage I needed and saved a ton of money. I would highly recommend Rueben Gonzales to anybody who need insurance. Amazing experience all around."
We responded:
"Thank you for the great review. It's our pleasure to service your needs."
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RC Epperhart

May 26, 2023

5  out of  5
rating by RC Epperhart
"Answers your calls, very helpful"
We responded:
"We appreciate your business. Looking forward to servicing your needs."
Profile photo of Mirina Cota

Mirina Cota

March 19, 2023

1  out of  5
rating by Mirina Cota
"Quedaron en regresarme la llamada en español y la sigo esperando"
We responded:
"Not sure why your call was not returned. We have had some issues with COVID this past week, team members. So we will return the call on Monday. Sorry for the inconvenience. It’s Sunday morning, looking for your information. I cannot find you in my agency. Please email your contact information at Reuben@GonzalesInsuranceAgency.com If you are not in my agency, maybe we can find who your Agent is…… You are not in my agency. Tried to have Google reach out to you to no avail. Also asked Google to remove the review, also to no avail. Disappointed with Google not removing. How is a business to respond to a negative review when no contact information is provided? "
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Karen King

May 27, 2021

5  out of  5
rating by Karen King
"Great customer service. Very helpful n responsive staff especially Maggie!"
We responded:
"Thank you for your kind words. WE agree. Maggie is great."
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tom mccanna

February 15, 2021

5  out of  5
rating by tom mccanna
"We have been with Reuben Gonzales State Farm insurance for over 30 years. The things I like are their responsiveness to our issues and the fact that they sit with you every year and do a review of your needs for insurance. Recently we discovered that they had a home warranty program for your HVAC, water heater, pool motors at a very reasonable rate. They also insure the water line going into the house and sewage line going out. Recently we had our HVAC go out. We had a replacement within 3 days. Very professional, very honest their family is our family."
We responded:
"It’s our pleasure to service you and the family. We enjoy protecting you and your most valuable possessions. Again, thanks."
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Lynsey Michaeloff

January 29, 2021

5  out of  5
rating by Lynsey Michaeloff
"Maggie is awesome! She was recommended by someone and she has been so patient along the way. Moving out of state, I had a lot of questions. I combine two polices together and she made it so simple. I will absolutely recommend her and State Farm to people I know!"
We responded:
"Thank you so much for the kind words. Yes she is great."
Profile photo of Yesenia Cruz

Yesenia Cruz

November 23, 2020

5  out of  5
rating by Yesenia Cruz
"Debbie is the best! She knows me and my family very well. Always responds to my calls and emails. Always helps to the best of her ability and answers all the questions I have."
We responded:
"Yes. I agree. Thanks. Wishing you the very best. Merry Christmas."
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Antonio Acuna

April 14, 2020

5  out of  5
rating by Antonio Acuna
"Me and family members have been with R. Gonzalez office for years and all the staff always provide the most professional and kind service!"
We responded:
"We appreciate the kind words and look forward to servicing you and the family for years to come. Be safe and stay healthy."
Profile photo of Gustavo Niño, D.C.

Gustavo Niño, D.C.

April 3, 2020

5  out of  5
rating by Gustavo Niño, D.C.
"Great experience with Ruben Gonzales - State Farm and his Staff. They went above the call of duty to expedite some documentation I needed during this time of crisis. I have always had a positive experience with this office when in need of assistance."
We responded:
"Thank you so much for allowing us to service your business. Be safe and stay healthy."